Frequently Asked Questions
Everything you need to know about your Cavo electronics experience.
What is the warranty period for Cavo electronics?
All Cavo products come with a standard 12-month manufacturer warranty covering any defects in materials or workmanship. Extended protection plans are available at checkout.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days. We also offer express shipping options that deliver within 1-2 business days for most metropolitan areas.
What is your return policy for opened items?
We offer a 30-day return policy. If the item has been opened, it must be returned in its original packaging with all accessories included. A small restocking fee may apply to certain high-end electronics.
Are Cavo products compatible with international voltage standards?
Most of our devices are dual-voltage (110V-240V). However, we recommend checking the specific product specifications page or contacting our support team before using them abroad.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through our financing partners.
How can I track my package after it ships?
Once your order is dispatched, you will receive an email with a unique tracking number and a link to our real-time tracking portal.